Privacy Policy — 7w777

This Privacy Policy ("Policy") describes how 7w777 ("we", "us", or "our") collects, processes, stores, shares, and protects personal data relating to individuals ("you" or "your") who access or use the 7w777 platform located at https://7w777.io (the "Platform"), including all associated pages, features, and services.

7w777 is committed to handling your personal data with transparency, integrity, and care. We recognise that our players — across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other part of Bangladesh — place genuine trust in us when they share their personal information, and we take that responsibility seriously.

This Policy is incorporated by reference into the 7w777 Terms and Conditions. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

For the purposes of this Policy, the data controller — that is, the entity that determines the purposes and means of processing your personal data — is the operator of the 7w777 Platform. All data-related enquiries, access requests, erasure requests, and complaints should be directed to:

7w777 collects the following categories of personal data, depending on how you interact with the Platform:

We do not intentionally collect special category data (such as health, religion, or biometric data) unless you voluntarily provide it in the context of a responsible gaming or self-exclusion request, in which case it is processed solely for that purpose.

7w777 collects personal data through the following channels:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, placing a wager, contacting support, or completing any form on the Platform.
• Automated Technologies: Technical and usage data collected automatically when you visit the Platform via cookies, server logs, session tracking tools, and similar technologies. See Clause 8 for full cookie details.
• Payment Providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, Mastercard, SureCash, and other payment processing partners when you initiate a deposit or withdrawal.
• Identity Verification Partners: Where KYC checks are conducted via a third-party verification service, that provider may return identity and document verification status data to 7w777.
• Fraud and Security Services: Device fingerprinting and behavioural analytics data received from fraud-prevention service providers to help detect unauthorised access, bonus abuse, and money laundering patterns.
• Public Sources: In limited circumstances and for fraud-prevention or compliance purposes only, 7w777 may cross-reference data against publicly available records, sanctions lists, or politically exposed persons (PEP) databases.

7w777 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 7w777 account, including login authentication, profile updates, and account security alerts.
• Service Delivery: To provide access to sports betting markets, casino games, live dealer games, and all other Platform features you have registered to use.
• Payment Processing: To process deposits and withdrawal requests, reconcile transaction records, and resolve payment disputes with our payment provider partners.
• Identity Verification (KYC): To verify your identity, age, and residential address in compliance with anti-money laundering (AML) obligations and our own responsible gaming policies.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, multi-accounting, and bonus abuse.
• Responsible Gaming: To monitor player activity for indicators of problem gambling behaviour, enforce self-exclusion and deposit limit settings, and proactively reach out to players who may be at risk.
• Customer Support: To respond to enquiries, resolve complaints, and provide assistance via live chat and email.
• Legal Compliance: To meet obligations imposed by applicable law, including record-keeping requirements, tax reporting obligations, and responses to lawful requests from competent authorities.
• Platform Improvement: To analyse aggregate usage patterns, identify technical issues, and improve the functionality and user experience of the Platform.
• Marketing Communications: Where you have opted in, to send you promotional offers, bonus notifications, tournament announcements, and personalised recommendations. You may opt out at any time.

7w777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions — including account management, service delivery, and payment processing — is carried out on the basis that it is necessary for the performance of the contract between you and 7w777.
• Legal Obligation: Processing carried out to comply with applicable laws and regulations — including KYC/AML verification, sanctions screening, and responses to lawful authority requests — is conducted on the basis of legal obligation.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics is conducted on the basis of 7w777's legitimate interests, provided those interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and for the use of non-essential cookies is carried out on the basis of your freely given, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

7w777 does not sell, rent, or otherwise commercially transfer your personal data to third parties. We may share your data only in the following limited and controlled circumstances:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, and other payment partners receive the minimum data necessary to process your financial transactions. These providers are contractually obligated to process your data solely for the payment purpose.
• Identity Verification Providers: Third-party KYC and AML compliance providers receive identity document data for the purpose of verifying your identity in accordance with our verification obligations.
• Fraud and Security Providers: Anti-fraud and cybersecurity service providers may receive technical and behavioural data to identify and prevent fraudulent activity on the Platform.
• IT Infrastructure Providers: Cloud hosting, database management, and content delivery network providers who store and process Platform data on our behalf under strict data processing agreements.
• Legal and Regulatory Authorities: Where required by applicable law, court order, or the lawful request of a competent government or regulatory authority, 7w777 will disclose personal data as required.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7w777's business, player data may be transferred to the acquiring entity, subject to the same protections described in this Policy.

The 7w777 Platform uses cookies and similar tracking technologies to enhance your experience, ensure platform functionality, and collect aggregate analytics data. The following cookie categories are in use:

• Strictly Necessary Cookies: Essential for core Platform functions such as login session management, security token storage, and payment process continuity. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Store your preferences — such as language settings, display options, and responsible gaming tool configurations — so they persist across sessions without you needing to re-enter them each visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform. This data helps us identify popular features, diagnose performance issues, and prioritise improvements. Analytics data is not linked to individual player identities.
• Security Cookies: Support fraud detection and account security functions, including device fingerprinting and anomalous login detection.

7w777 does not use third-party advertising cookies or build individual behavioural profiles for the purpose of targeting you with advertising on external websites. You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the Platform.

7w777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, tax, or accounting obligations. The following retention periods apply as a general guide:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five years from the date of the transaction, consistent with standard financial record-keeping obligations.
• KYC Documentation: Retained for a minimum of five years following the completion of the verification process or the closure of the associated account, whichever is later.
• Support Communications: Retained for a minimum of two years from the date of the last interaction, to enable resolution of any follow-up queries or disputes.
• Responsible Gaming Records: Self-exclusion and problem gambling records are retained indefinitely to prevent re-registration during active exclusion periods and to inform responsible gaming programme improvements.
• Marketing Consent Records: Retained for the duration of your account and for one year following opt-out, as evidence of valid consent at the time marketing was sent.
• Technical and Usage Data: Aggregated and anonymised analytics data may be retained indefinitely. Raw log data containing identifiable information is typically retained for up to 12 months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Where data cannot be immediately deleted due to backup cycle constraints, it will be isolated from active processing until deletion is completed.

7w777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption in Transit: All data transmitted between your device and the Platform is encrypted using 256-bit SSL/TLS protocols. The padlock icon in your browser confirms an active encrypted connection.
• Encryption at Rest: Sensitive personal and financial data stored on 7w777 servers is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorised employees and contractors on a strict need-to-know basis. All staff with data access undergo security training and are bound by confidentiality obligations.
• Two-Factor Authentication: Administrative access to systems containing personal data requires multi-factor authentication.
• Regular Security Audits: 7w777 conducts periodic security assessments and vulnerability testing to identify and remediate potential weaknesses in its data infrastructure.
• Incident Response: In the event of a data breach that poses a risk to player rights and freedoms, 7w777 will notify affected players and relevant authorities within the timeframes required by applicable law.

Subject to applicable law, you have the following rights in relation to the personal data 7w777 holds about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of all personal data 7w777 holds about you, along with information about how it is being processed. We will respond within 30 days of receiving a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing. Note that legal retention obligations (such as AML record-keeping) may prevent immediate deletion in some cases.
• Right to Restriction of Processing: In certain circumstances, you may request that 7w777 restrict processing of your data — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes, where you consider that your rights override our legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

7w777 will respond to all data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will inform you of the extension and the reasons for it within the initial 30-day window.

The 7w777 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21.

If 7w777 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete all personal data relating to that individual, and forfeit any associated funds in accordance with our underage gambling prevention policy.

If you are a parent or guardian and believe that a person under 21 in your care has registered an account or provided personal data to 7w777 without your consent, please contact us immediately at [email protected]. We will investigate and act promptly.

The 7w777 Platform may from time to time display informational references to third-party services such as payment providers (bKash, Nagad, Rocket) or game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). Where any such reference includes a link, please be aware that 7w777 does not control the privacy practices of third-party websites and is not responsible for their content or privacy policies.

We recommend that you review the privacy policy of any third-party website you visit. 7w777 accepts no liability for any data collection or processing carried out by third-party platforms that you access independently of the 7w777 Platform.

7w777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. Where changes are material — that is, where they significantly affect how we process your personal data or your rights in relation to it — we will provide notice via a prominent banner on the Platform homepage and, where practical, via email to your registered address.

The updated Policy will take effect on the date indicated in the "Effective Date" field at the top of the document. Your continued use of the Platform following that date constitutes acceptance of the revised Policy. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure by contacting support.

We encourage you to review this Policy periodically to stay informed about how 7w777 protects your personal data. The current version will always be accessible at https://7w777.io/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7w777 processes your personal data, please contact our support team using the details below. All data-related enquiries are handled in English and responses are provided within 30 calendar days.

For urgent account security issues — such as suspected unauthorised access to your account — please mark your email as urgent and our security team will prioritise your case.